Three friends who know each other from their vocational training classes get together to go dancing. Mr. G is 19 years old, his friend Mr. B. is 21 years old and Mr. A. is 17 years old.
In the queue in front of the club, the three spend their time in casual conversation, Mr. G and Mr. B having a Russian accent. At the entrance, they are asked to show their IDs. Both men have an ID with a Russian sounding place of birth since they are co-nationals (Aussiedler). The bouncer refuses to let Mr. G. and Mr. B. enter. When asked why, he stated that he is not permitted to allow in “people like them” because the female guests are so often bothered by them. However, he would allow Mr. A to come in. The friends consult each other briefly and decide to go home instead.

1. Counselling
   – Recognition of injured feelings,
   – Clarification and development of options for action
2. Personal conflict advice
   – Offender-victim compensation (assuming there are offenders and that their identity is known),
   – Discussion with the operators of the dance club
3. Publicity
   – Write articles or inform the press
   – Call to boycott the club
4. Court
   – Civil action suit under the AGG
5. Other
   – Discussions with the Office of Public Order regarding which requirements the club must meet in order to keep its concession licence

1. Consultation
   – Recognition of injured feelings,
   – Clarification and elaboration of options for action
2. Personal conflict advice
   – Offender-victim compensation (assuming there are offenders and that their identity is known),
   – Talk with the parents and class teacher, possibly with the director of the school
3. Public
   – Organise a parents’ evening regarding the matter

Mr. N., a man of Vietnamese origin, is involved in a car accident that he did not cause. Another car hit him from behind. The person who caused the accident, Mr. A., gets out of his car and accuses Mr. N. of being a bad driver. Mr. N. defends himself and emphasises that he himself is not guilty, because he has properly followed the rules of the road. Then the Mr. A. starts to insult Mr. N. in an aggressive tone with the words, “Where did you learn to drive, monkey?” Despite Mr. N.’s efforts to calm him down to discuss the matter calmly, Mr. A. continues to talk aggressively to him and insult him in a racist way, using the word “Fiji” several times. Mr. N. feels offended and hurt.